- What is Metrics That Matter? [01:01]
- State of fundraising for most organizations? [01:52]
- How decisions are made? [03:30]
- Fear of trying something new? [05:57]
- Changing fundraising culture at your organization? [07:29]
- Any other preliminaries before we get into metrics? [08:59]
- Annual Rate of Growth [12:07]
- Average Annual Gift Size [15:23]
- Don’t be scared of math [17:22]
- Donor Lifetime Value [18:14]
- The Starbucks example [20:48]
- Applying this episode at your nonprofit [22:23]
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